Is the site accessible by wheelchair?

There is a ramp to the museum from the car park, and lifts and level access throughout Eastern House and the Tunnels. The escape stairs are not wheelchair accessible due to their nature, being hewn through solid granite, but there is a screen in the tunnels allowing visitors to see what they are like.



Is there a cloakroom where we can leave our bags?

A limited number of lockers are available for leaving bags. Belongings are left at owner’s risk.



How many people does a family ticket cover

A family ticket covers two adults and up to 3 children (aged 5-16).



How do I research a family member who worked here?

The museum houses the business archive of Cable & Wireless, which you can search here on the The National Archives website. If you need further information please contact Charlotte Todd [email protected].



Do you offer guided tours?

An introductory talk and demonstration of some of the original equipment takes place regularly throughout the day. This is included in your admission.



How long do you recommend for a visit?

Most visitors spend in the region of 2.5 to 3 hours at the Museum


Are dogs allowed?

Due to the nature of the artefacts in the Museum, some of which are on open display, we regret that dogs are not allowed inside (assistance dogs excepted). The café has an outside seating area where dogs are allowed as well as the grounds and gardens.



Is there onsite catering?

Our café offers snacks and a fantastic range of home baked cakes – as well as some of the best coffee around.



What measures are in place for Covid-19?

We have taken steps to ensure the safety of all our visitors and staff. Please see our Covid-19 page for more information.